Eric is the Chief Executive of the Risk & Assurance Group (RAG). He is also the Editor of Commsrisk.com, and has spent many years encouraging telcos and vendors to invest in educating their staff about the leading practices in telecoms risk management.
Eric has managed risks and assured revenues for various telcos as either a manager or a consultant. He was the Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.