About This Course

Mobile Money, or MoMo, is an electronic wallet, or eWallet, service that allows mobile phone users to perform financial transactions such as storing, sending and receiving money.

This easy, safe electronic payment method makes MoMo a popular alternative to bank accounts, especially in many emerging markets, since it can be accessed both via smartphones and basic feature phones.

Understanding and managing a MoMo ecosystem presents opportunities for mobile network operators (or MNOs) to bring financial services to the ‘unbanked’ or ‘underbanked’.

MoMo can contribute on average between 5-10% of an MNO’s overall revenue.

Outcomes and Completion Criteria

In this module of the course, you will learn how to:

Recognise Mobile Money (MoMo) as a revenue stream through the applicable business process flow.

The following topics will be covered:

Topic 1: Introduction to Mobile Money

Topic 2: Product and Offer Management

Topic 3: Order Entry and Provisioning

Topic 4: Network and Usage Management

Topic 5: Finance and Accounting