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Explore our newest online courses

How Telcos Use Test Call Generators to Manage Different Kinds of Risks

by BluGem
This course will introduce Test Call Generators and how telcos can use them to manage risk.
- TCG101
- Starts:
How to Run a Facilitated Risk Assessment Workshop

by Focus Data
This course will explain how to run a facilitated risk management workshop.
- RISK102
- Starts:
Handling Roaming SMS Fraud

by Risk & Assurance Group
Roaming SMS fraud and how to combat it.
- RAFM111
- Starts:
Introduction to Business Continuity Management

by BCP Builder
This course will introduce you to the concepts of Business Continuity Management.
- BCP101
- Starts:
Calculating Sample Sizes for Assurance: A Worked Example

by Risk & Assurance Group
Explore key concepts in statistics and sampling whilst being walked through a worked example.
- STAT1
- Starts:
Prepaid

by MTN Group
Explore the prepaid stream in telecoms, including revenue recognition.
- RAFM101
- Starts:
Postpaid

by MTN Group
This course explores the postpaid stream in telecoms.
- RAFM102
- Starts:
Mobile Number Portability

by MTN Group
This course deals with mobile number portability in telecoms.
- RAFM103
- Starts:
Introduction to Fraud Management

by MTN Group
Learn how to recognise fraud and act in the event of detection.
- RAFM109
- Starts:
Roaming

by MTN Group
Explore international roaming throughout the telecom business processes.
- RAFM203
- Starts:
Mobile Money

by MTN Group
An introduction to mobile money in telecoms.
- RAFM105
- Starts:
Introduction to Risk Management

by MTN Group
The basics of assessing, treating, monitoring and reporting risk.
- RISK101
- Starts:

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